Shopping & support FAQs
Who operates BabyBjörn Arabia?
This store is operated by TRUCARE FZC, the authorised distributor of BabyBjörn in the GCC. BabyBjörn is the product brand.
Where do you deliver?
Our shipping policy lists delivery to the UAE, Saudi Arabia, Oman, Qatar, Kuwait and Bahrain. See shipping and delivery for estimates, charges and customs information. Checkout confirms the available options for your address.
How can I contact customer support?
Email support@trucarefzc.com with your order number or product question.
How do returns and warranty enquiries work?
Please review the eligibility, reporting window and process in our returns, refunds and warranty policy. Contact our team before sending an item back.
Where can I find instructions for my product?
Visit our product manuals page. Choose the manual for your exact model and follow its age, weight and safety instructions.
Where can I check prices and payment options?
The product page displays your selected variant’s price and availability. Checkout confirms your order total, delivery charges and available payment methods before you pay.
Call +971 50 410 3201 or contact us on WhatsApp.
Business address
TRUCARE FZC
1L07, 1L08A-B, Hamriya Freezone Phase 1
Sharjah, United Arab Emirates
Published office hours
Monday-Friday, 8:30 AM-6:30 PM
UAE time (UTC+4)
Returns: please contact our support team before sending an item. The team will confirm eligibility and the return destination.